THE TRACKS OF WORK TRANSFORMATIONS AND THE PROTEST IN LATIN AMERICA

TWO COLLECTIVE ACTION CASES IN MEXICO

Abstract

This review aims to explore the book entitled "Work and Collective Action in the information maquila of call centers," Inés Montarcé, recovering some of its main contributions. In this direction the analytical potential of the phenomenon is emphasized to introduce a series of discussions that become central to the understanding of the processes of re-structuring of our societies. Also, the need to make critical frames from which we address current crossings between collective action and changing world of work stands. The complexity of emerging scenarios in the frames of global work processes, multiple forms that acquire the organizations that workers, subjectivation processes and the re-redefining of productive bodies lead us to stress the analytical frames, and questioning some ideas that were established here as organizers certainties of the world of work and everyday life. Finally, taking up precisely this complexity, we highlight the notion of "informational maquila" used by the author, as an opening of a current and necessary debate in the societies of the South-Global.